We are a proudly homegrown Singaporean brand! Every single scent in our collection is formulated and manufactured 100% in-house right here in Singapore.

As a premium, independent fragrance house, we design and produce all of our own unique product lines. We do not distribute or re-label mass-market items from other companies—ensuring that every VELOCE® product you purchase meets our highest proprietary standards of luxury and quality.

To get you the fastest and most accurate help, we route our support through specific channels:

• For Order Issues & Warranties (Email): If you need help with damages, leaks, incorrect items, or diffuser warranty claims, please email us at hello@veloceglobal.com so our team can track and resolve your case.

• For Product Advice & General Questions (Live Chat): Use our website's Live Chat for quick product recommendations, stock updates, or general brand inquiries.

• For Showroom Visits Only (Phone/WhatsApp): Our phone line is strictly reserved for showroom booking confirmations and arrival time updates.

Absolutely. Your safety is our top priority. Every single one of our fragrance formulations is proudly notified with the Health Sciences Authority (HSA) of Singapore. We source only high-quality, premium ingredients to ensure that our room sprays, essential oils, and mists are thoroughly safe for everyday household use.

Yes, we do! We collaborate closely with corporate clients for events, seasonal gifting, luxury corporate tokens, and office scenting solutions. If you are looking to place a bulk order or curate a premium corporate gift set, please reach out to us at hello@veloceglobal.com with your requirements.

We are always excited to connect with like-minded creators, boutique hotels, and businesses that share our passion for premium aesthetics and luxury scents. For public relations, media inquiries, or brand collaborations, please drop us an email at hello@veloceglobal.com with your portfolio or proposal.